Very pleasant staff, explained and answered questions wìth knowledge. Happy with purchase, time will tell the story.
Dave Dawson, on GoogleI have been with New Sound for a year now and they are always helpful. Today they got me in right away when my HAs were not working at all. She cleaned them up and I’m back in business.
Christina Dankworth, on GoogleI have been going to New Sound Hearing Centers in Bay City, Texas for 5 years. I can’t imagine having better care, for my hearing, anywhere else! Today Marla, and Christopher, took EXCELLENT care of me!! Thank you!!
Janet Johnson, on GoogleMarla was such a refreshing change. The environment was night day different from before employee changes!
Karen Sharp, on GoogleJanie is an excellent technician and office manager. Her knowledge of the product, office procedures and outstanding personality
David Wellhofer, on GoogleService was great and the ladies are awesome
Jennifer Polk, on GoogleFast friendly service. I have been going to the Bay City location for 2 years. They are always very nice and knowledgeable.
Shirley Ward, on GoogleMs Janie takes the time to listen to what you’re saying. My husband has been wearing hearing aids from another company for about 5+ years. The other company did a quick test and said “Yes you are have hearing loss and we can fix that.” And they helped. But New Sound has spent so much more time with him and fine tuned his hearing. We are pleased! She has even tested me and tried to help with my tinnitus. But my hearing isn’t bad so I don’t think I’m ready yet. Thank you Janie, Lynette and New Sound Bay City!!
Rhonda Helmke, on GoogleMy experience today at New Sound Hearing was excellent. Started on time and each step was explained before we started. Exams weren’t that long and each test was discussed. They were patient with me on training and using my phone.
Louis Loyd, on GoogleJanie is personable and professional! She does an excellent job in all aspects of the hearing aid process. I am very pleased with New Sound in Bay City and tell everyone how great they are.
Richard Walton, on GoogleI had an appointment at 11:30 and got in at 11:30 even though there were 2 people ahead of me when I showed up. They were taken care of and had any problems they had resolved. I was called back and had my aids checked and cleaned. Had my ears checked for wax, was none, had new batteries installed and was on my way . Great service.
Richard Clark, on Google
