I was referred by a local ENT and was very happy to have visited. The entire staff is very nice and Janie really knows her craft. I never realized the hearing aid technology was at the level it is.
Terry Ray, on Google
Ms. Janie and Ms. Lynette at New Sound of Bay City are very professional and thorough. To top that off they are very caring and personable. I highly recommend them for your hearing needs.
James Russell, on Google
My wife and I have relied on New Sound for three years. Our appointments have always been honored on time, and the personnel have always been experienced, expert, and personable. They have always shared candidly about our needs and the hearing instruments and services New Sound offers, but they have never applied the "hard sell." I highly recommend them without reservation.
Ian MacAlpine, on Google
Very nice friendly receptionist Jaunita awesome person listened to all are questions answered them she also asked questions and listen to everything we had to say and the lady in the live chat very nice she also listen to are questions and answered questions she adjusted my moms hearing aids for to a better level. Thank you very much Lupe Trevino
Lupe Trevino, on Google
I have been going to New Sound since 2016 now. I have never been disappointed with the service that I have received, both at the time of purchasing hearing aides and after. They now have a new audiologist named Holly Morias who is outstanding as well. Having had previous experiences getting hearing aides from doctor's offices, I have found that the service I receive at New Sound is far superior, as far as purchasing aides and after care. My experience has been that Dr's offices tend to be too busy. The quality of my hearing aides have been excellent at New Sound. If I could give New Sound 10 stars, I would.
Judith Fox, on Google

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