We did not have an appointment going in but they graciously saw my husband anyway and helped him fix his hearing aids. They were so friendly and I appreciated how they bent over backwards to serve my husband. Such a blessing! You don’t see that attitude very often in todays world.
Joanne Mayes, on Google
I have had a relationship with New Sound for many years and have gotten nothing but great service. Janie and Lynette are both knowledgeable and courteous.
Marilyn Dial-Cunningham, on Google
I don't mind saying that the people here and New Sound are very good at what they do. They've got the latest hi-tech equipment I've ever seen. I've been under their care for a number of years and have always received excellent service. A few years ago I went through the Veterans Administration and received new appliances. Recently I needed to have one of them repaired. Within a couple of weeks I got them back, had a new software upgrade installed, went through initial testing by the VA audiologist ( who was also most excellent) and adjustment. I can't say enough about New Sound's technician (Janie) and (Lanette) who manages the office and scheduling. Thank you again for the wonderful care that you ladies give.
M Vieira, on Google
Janie is so caring & patient when I bring my Mom for her appointments; Janie does an excellent job in explaining all procedures pertaining to Mom’s hearing aids and Lynette always works hard to get us appointments to fit our schedule. Thank you ladies, you are awesome!!!
Sylvia Sosa, on Google
I highly recommend New Sound Hearing Center in Bay City. I received excellent care from Janie Gonzalez concerning my hearing aides. I greatly appreciated her knowledge and professionalism. I will continue using this wonderful service for all my hearing aide needs.
Kathleen Seiferman, on Google

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