I’m traveling full time and had an issue with one of my hearing aids. I was able to get an appointment at the local NewSounds center, what a blessing! The staff was very professional, friendly, and taught me things I didn’t know about ears/hearing aids. (I’ve had these aids for over three years). We had a great conversation and both of my hearing aids were serviced, sounds are crisp and clear again! I left thinking how wonderful my visit was and how caring the staff was to a “stranger from out of town”. I highly recommend!
Dennis Johnson, on Google
My wife and I have relied on New Sound for three years. Our appointments have always been honored on time, and the personnel have always been experienced, expert, and personable. They have always shared candidly about our needs and the hearing instruments and services New Sound offers, but they have never applied the "hard sell." I highly recommend them without reservation.
Ian MacAlpine, on Google
Ms. Janie and Ms. Lynette at New Sound of Bay City are very professional and thorough. To top that off they are very caring and personable. I highly recommend them for your hearing needs.
James Russell, on Google
I was referred by a local ENT and was very happy to have visited. The entire staff is very nice and Janie really knows her craft. I never realized the hearing aid technology was at the level it is.
Terry Ray, on Google
I have been going to New Sound since 2016 now. I have never been disappointed with the service that I have received, both at the time of purchasing hearing aides and after. They now have a new audiologist named Holly Morias who is outstanding as well. Having had previous experiences getting hearing aides from doctor's offices, I have found that the service I receive at New Sound is far superior, as far as purchasing aides and after care. My experience has been that Dr's offices tend to be too busy. The quality of my hearing aides have been excellent at New Sound. If I could give New Sound 10 stars, I would.
Judith Fox, on Google

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