My wife and I have relied on New Sound for three years. Our appointments have always been honored on time, and the personnel have always been experienced, expert, and personable. They have always shared candidly about our needs and the hearing instruments and services New Sound offers, but they have never applied the "hard sell." I highly recommend them without reservation.
Ian MacAlpine, on Google
I have been going to New Sound since 2016 now. I have never been disappointed with the service that I have received, both at the time of purchasing hearing aides and after. They now have a new audiologist named Holly Morias who is outstanding as well. Having had previous experiences getting hearing aides from doctor's offices, I have found that the service I receive at New Sound is far superior, as far as purchasing aides and after care. My experience has been that Dr's offices tend to be too busy. The quality of my hearing aides have been excellent at New Sound. If I could give New Sound 10 stars, I would.
Judith Fox, on Google
Janie and Lynette are wonderful. Janie is professional and wants everything to be right. I am so happy that I decided to visit New Sound in Bay City. Friends told me that I should go to Sugar Land or Houston, but New Sound in BC offered that same professional audiologists as those in the "city" and I got local service and attention. Great decision, great job by Janie and Lynette.
Richard Walton, on Google
Janie and Lynette are dependable efficient and very knowledgeable. They are there when you need them. Always friendly and professional.
David, on Google
My Mother Is 84 The Staff Is So Kind And Caring When Ever We Have A Issue Or Help I Am Treated With The Utmost Respect Thank You So Much Ruben Martinez
Ruben Martinez, on Google

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