Our Services

Hearing Loss Services

We Provide First Class Hearing Care
Everything we do is designed around your need for individual care and attention.

We offer a full variety of hearing-related services, including:

  • Visual inspection of ear canals
  • Wax removal if necessary
  • Complete hearing examination, which includes:
    • Air conduction thresholds
    • Bone conduction thresholds
    • Speech discrimination testing in quiet
    • Speech in noise testing
    • Lifestyle assessment to help understand your hearing environment
    • Fitting of hearing instruments
    • Verification of hearing aid fittings
    • Comprehensive counseling to maximize the use of hearing instruments
    • Follow up maintenance as needed
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Customer Reviews

Today I had a follow up appointment with the hear Bussiness here in Bay City w/Lynette and Dr Gonzalez. The doctor is always clear to answer all questions and covering all information in using my hearing aids for my benefit. It’s exciting to have someone you feel comfortable w/ to...

Irma Gonzales, on Google

I highly recommend New Sound Hearing Center in Bay City. I received excellent care from Janie Gonzalez concerning my hearing aides. I greatly appreciated her knowledge and professionalism. I will continue using this wonderful service for all my hearing aide needs.

Kathleen Seiferman, on Google

I don't mind saying that the people here and New Sound are very good at what they do. They've got the latest hi-tech equipment I've ever seen. I've been under their care for a number of years and have always received excellent service. A few years ago I went through...

M Vieira, on Google

Rechargeable Audible Hearing Aid was having battery issue, they got me in 40 minutes after I called and provided me with a loaner set till my aid is returned. They are helpful, accommodating & sensitive to those with hearing issues 🥰

Anna Zittle, on Google

Janie is so caring & patient when I bring my Mom for her appointments; Janie does an excellent job in explaining all procedures pertaining to Mom’s hearing aids and Lynette always works hard to get us appointments to fit our schedule. Thank you ladies, you are awesome!!!

Sylvia Sosa, on Google

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