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Per company policy, masks are REQUIRED upon entry – we have disposable masks available if you do not have one.

If you choose not to wear a face covering, we are still offering Curbside Service for you from the safety of your own vehicle.

To learn more visit our COVID-19 Starkey Safety Certified Guidelines.

Customer Reviews

My wife and I have relied on New Sound for three years. Our appointments have always been honored on time, and the personnel have always been experienced, expert, and personable. They have always shared candidly about our needs and the hearing instruments and services New Sound offers, but they have...

Ian MacAlpine, on Google

I have been going to New Sound since 2016 now. I have never been disappointed with the service that I have received, both at the time of purchasing hearing aides and after. They now have a new audiologist named Holly Morias who is outstanding as well. Having had previous experiences...

Judith Fox, on Google

Janie and Lynette are wonderful. Janie is professional and wants everything to be right. I am so happy that I decided to visit New Sound in Bay City. Friends told me that I should go to Sugar Land or Houston, but New Sound in BC offered that same professional audiologists...

Richard Walton, on Google

Janie and Lynette are dependable efficient and very knowledgeable. They are there when you need them. Always friendly and professional.

David, on Google

My Mother Is 84 The Staff Is So Kind And Caring When Ever We Have A Issue Or Help I Am Treated With The Utmost Respect Thank You So Much Ruben Martinez

Ruben Martinez, on Google

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