San Juanita Gonzales “Janie”, HIS
Hearing Instrument Specialist
Janie Gonzales is a Hearing Instrument Specialist. Janie is originally from Bay City, Texas and started working at the Bay City Clinic in 2007. Janie began working in the hearing industry in 2007 and was drawn to the profession with the love of helping people.
What Janie loves most about saving hearing lives is leaving the clinic with smiles on their faces. Janie focuses on patient needs in her everyday work with patients.
Outside of saving hearing lives, Janie loves hobbies such as planting and walking.
Lanette Thomas, PSC
Patient Services Coordinator
I joined New Sound in January of 2018. I have many, many years of excellent customer service experience.
Before New Sound I worked as an Insurance Account Representative in our family owned Agency, prior to that I was employed as a District Operations Representative IV for a major Electric Company.
My goal is to make sure each patient is treated with respect and care, show them concern for their hearing needs, and let them know we can provide a life changing difference for people with a hearing loss. Better hearing, better life.
