Janie Gonzales, HIS
Hearing Instrument Specialist
My career with NewSound started in 2007 as a patient services coordinator; I always focused on providing patients with the best care and customer service. In 2009 I became a lab technician, which specializes in in-house hearing aid repair, clean-and-checks, troubleshooting, repairs, adjustments and otoscopy examinations on patients for Bay City and Lake Jackson, Texas clinics.
While working as a lab technician, I was also a provider-in-training. In February 2015, I was promoted to provider at the Bay City clinic where I have been for two years.
I am dedicated to providing an effective solution for tinnitus and hearing loss. I have a passion for helping patients hear better by providing better hearing through hearing aids. I am licensed by the state of Texas in the fitting and dispensing of hearing instruments. I am bilingual in English and Spanish, which helps me reach a larger portion of the people in the community.
I am very active in the local Chamber of Commerce and also participate regularly in health fairs in Matagorda County. I enjoy outdoor activities and shopping and am active in my local church.
Patient Services Coordinator
Great service by the best personnel that care about your concerns. They are very respectful and attentive to assuring that you receive the proper equipment and settings to improve your hearing. They are friendly and responsive. You are the best you will ever find.kenneth stokely, on Google+
I received my pair of hearing aids at New Sound through an NRA hearing promotion. The New Sound people were very polite, professional and helpful. They answered all my questions and concerns to my satisfaction. They helped me in deciding which model would be best for my situation and I...M Vieira, on Google+
Caring, friendly, knowledgeable employeesDoyle Thorn, on Google+