We did not have an appointment going in but they graciously saw my husband anyway and helped him fix his hearing aids. They were so friendly and I appreciated how they bent over backwards to serve my husband. Such a blessing! You don’t see that attitude very often in todays...

Nice experience. Very explanatory and an educational exam. You are explained the process, how hearing loss could affect you, given the exam, and explained your results. Very friendly staff as well.

New Sound in Bay City Texas has changed my life. The ladies there are amazing!! They are always so helpful with my hearing needs. They go over and beyond to make sure I am able to hear. Even let me know about available programs that will pay for my hearing...

I had an appointment at 2:30 but showed up at 1:15. I was having problems with my hearing aids and needed an adjustment. I got in by 1:30. I got my adjustment from an online visit that took only 10 minutes and was on my way. I appreciate how fast...

After my audiologist retired in my hometown I was worried I wouldn’t be able to find a closer one & would have to go all the way out to Houston but I was lucky to find NewSound in Bay City! Much more convenient for me & staff is absolutely wonderful!...