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Welcome to your certified Better Hearing Benefits clinic, if you would like to use your benefits use the scheduler below to book your appointment. We look forward to helping you hear your best!

Since 2011, NewSound Hearing Aid Centers of Bay City has been proud to offer services to our neighbors who suffer from hearing loss and tinnitus.

We thank you for visiting our website and invite you to stop in and meet our provider, Janie Gonzales and our patient services coordinator, Lisa Davis. Our team of specialists is at your service to perform hearing tests and much more.

As a full-service hearing center for the community we offer:

Comprehensive Hearing Evaluations
Ear Canal Examinations
Cerumen or Earwax removal
Hearing Aid Service and Maintenance
Device Programming
Performance Verification Testing
Device Education and Fitting
The professional and friendly staff at NewSound is here to answer any questions you may have about your hearing, including specific hearing problems and our testing procedures. We are equipped to clean, repair and program hearing aids. We make sure you get a comfortable and proper hearing aid fit. Your complete satisfaction is our promise, and for your convenience, we stock a variety of hearing aid batteries.

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Customer Reviews

Very pleasant staff, explained and answered questions wìth knowledge. Happy with purchase, time will tell the story.

Dave Dawson, on Google

I have been with New Sound for a year now and they are always helpful. Today they got me in right away when my HAs were not working at all. She cleaned them up and I’m back in business.

Christina Dankworth, on Google
William Ratliff, on Google

I have been going to New Sound Hearing Centers in Bay City, Texas for 5 years. I can’t imagine having better care, for my hearing, anywhere else! Today Marla, and Christopher, took EXCELLENT care of me!! Thank you!!

Janet Johnson, on Google
Mallory Buchta, on Google

Marla was such a refreshing change. The environment was night day different from before employee changes!

Karen Sharp, on Google

Janie is an excellent technician and office manager. Her knowledge of the product, office procedures and outstanding personality

David Wellhofer, on Google

Service was great and the ladies are awesome

Jennifer Polk, on Google
Elvia Perez, on Google
Haley Kubala, on Google
Rosseana White, on Google

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