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Welcome to your certified Better Hearing Benefits clinic, if you would like to use your benefits use the scheduler below to book your appointment. We look forward to helping you hear your best!

Since 2011, NewSound Hearing Aid Centers of Bay City has been proud to offer services to our neighbors who suffer from hearing loss and tinnitus.

We thank you for visiting our website and invite you to stop in and meet our provider, Janie Gonzales and our patient services coordinator, Lisa Davis. Our team of specialists is at your service to perform hearing tests and much more.

As a full-service hearing center for the community we offer:

Comprehensive Hearing Evaluations
Ear Canal Examinations
Cerumen or Earwax removal
Hearing Aid Service and Maintenance
Device Programming
Performance Verification Testing
Device Education and Fitting
The professional and friendly staff at NewSound is here to answer any questions you may have about your hearing, including specific hearing problems and our testing procedures. We are equipped to clean, repair and program hearing aids. We make sure you get a comfortable and proper hearing aid fit. Your complete satisfaction is our promise, and for your convenience, we stock a variety of hearing aid batteries.

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Customer Reviews

I had an appointment at 2:30 but showed up at 1:15. I was having problems with my hearing aids and needed an adjustment. I got in by 1:30. I got my adjustment from an online visit that took only 10 minutes and was on my way. I appreciate how fast...

Richard Clark, on Google

After my audiologist retired in my hometown I was worried I wouldn’t be able to find a closer one & would have to go all the way out to Houston but I was lucky to find NewSound in Bay City! Much more convenient for me & staff is absolutely wonderful!...

April Cunda, on Google

Janie is personable and professional! She does an excellent job in all aspects of the hearing aid process. I am very pleased with New Sound in Bay City and tell everyone how great they are.

Richard Walton, on Google

My experience today at New Sound Hearing was excellent. Started on time and each step was explained before we started. Exams weren’t that long and each test was discussed. They were patient with me on training and using my phone.

Louis Loyd, on Google

Ms Janie takes the time to listen to what you’re saying. My husband has been wearing hearing aids from another company for about 5+ years. The other company did a quick test and said “Yes you are have hearing loss and we can fix that.” And they helped. But New...

Rhonda Helmke, on Google

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