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Since 2011, NewSound Hearing Aid Centers of Bay City has been proud to offer services to our neighbors who suffer from hearing loss and tinnitus.

We thank you for visiting our website and invite you to stop in and meet our provider, Janie Gonzales and our patient services coordinator, Lisa Davis. Our team of specialists is at your service to perform hearing tests and much more.

As a full-service hearing center for the community we offer:

Comprehensive Hearing Evaluations
Ear Canal Examinations
Cerumen or Earwax removal
Hearing Aid Service and Maintenance
Device Programming
Performance Verification Testing
Device Education and Fitting
The professional and friendly staff at NewSound is here to answer any questions you may have about your hearing, including specific hearing problems and our testing procedures. We are equipped to clean, repair and program hearing aids. We make sure you get a comfortable and proper hearing aid fit. Your complete satisfaction is our promise, and for your convenience, we stock a variety of hearing aid batteries.

Customer Reviews

Ms. Janie and Ms. Lynette at New Sound of Bay City are very professional and thorough. To top that off they are very caring and personable. I highly recommend them for your hearing needs.

James Russell, on Google

I was referred by a local ENT and was very happy to have visited. The entire staff is very nice and Janie really knows her craft. I never realized the hearing aid technology was at the level it is.

Terry Ray, on Google

My wife and I have relied on New Sound for three years. Our appointments have always been honored on time, and the personnel have always been experienced, expert, and personable. They have always shared candidly about our needs and the hearing instruments and services New Sound offers, but they have...

Ian MacAlpine, on Google

Very nice friendly receptionist Jaunita awesome person listened to all are questions answered them she also asked questions and listen to everything we had to say and the lady in the live chat very nice she also listen to are questions and answered questions she adjusted my moms hearing aids...

Lupe Trevino, on Google

I have been going to New Sound since 2016 now. I have never been disappointed with the service that I have received, both at the time of purchasing hearing aides and after. They now have a new audiologist named Holly Morias who is outstanding as well. Having had previous experiences...

Judith Fox, on Google

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