Smartphone Compatible

Hearing Aid Style

Smartphone Compatible

Connect directly to your Android and Apple smartphones via the Thrive Hearing or TruLink Hearing app.

Product Features

Smartphone compatibility

The Thrive Hearing Control app lets you easily connect your hearing aids to your Apple® and Android™ devices.

Apple® compatibility

Thrive Hearing Control app runs on iOS 11 or higher. For best performance, we recommend using the most current iOS version. iOS UPDATE NOTE: When updating the version of iOS on your iPhone, the hearing aids may lose connection, requiring you to un-pair and re-pair the hearing aids with your iPhone. The following devices have been tested for compatibility:

iPhone 11 Pro -testing
iPhone 11 – testing
iPhone XS Max
iPhone XS
iPhone XR
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone 6
iPhone 6 Plus
iPhone SE
iPhone 5s
iPad Pro (12.9-inch 2nd generation; 12.9-inch 1st generation; 10.5-inch; 9.7-inch)
iPad Air 2
iPad Air
iPad (6th generation; 5th generation)
iPad mini 4
iPad mini 3
iPad mini 2
iPod touch (6th generation)

Android compatibility

Thrive Hearing Control app runs on Android 6.0 or higher. The following phones have been tested for compatibility:

Samsung Galaxy® S10
Samsung Galaxy® S10+
Samsung Galaxy® S10e
Samsung Galaxy® S9+
Samsung Galaxy® S8+
Samsung Galaxy® S8
Samsung Galaxy® S7 Edge
Samsung Galaxy® S7
Samsung Galaxy® S6 Edge
Samsung Galaxy® S6
Samsung Galaxy® Note 9
Samsung Galaxy® Note 8
Samsung Galaxy® Note 5
Google Pixel 4 – Streams directly using Bluetooth® technology – testing
Google Pixel 4 XL – Streams directly using Bluetooth® technology – testing
Google Pixel 3a – Streams directly using Bluetooth® technology
Google Pixel 3a XL – Streams directly using Bluetooth® technology
Google Pixel 3
Google Pixel 3 XL
Google Pixel 2
Google Pixel 2 XL
Google Pixel
Google Pixel XL
Google Nexus 6P
Google Nexus 5X
HTC 10
HTC 9
HTC One M8
HTC One M7
HTC U11 Life
LG LV-30
Motorola X4

Thrive Hearing Control app streaming functionality with smartphones running the Android operating system requires the Starkey Hearing Technologies Remote Microphone +.

We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing.

Apple, the Apple logo, iPhone, iPad, iPod touch and FaceTime are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. “Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, or iPad may affect wireless performance.

woman with ipad background

Customer Reviews

Today I had a follow up appointment with the hear Bussiness here in Bay City w/Lynette and Dr Gonzalez. The doctor is always clear to answer all questions and covering all information in using my hearing aids for my benefit. It’s exciting to have someone you feel comfortable w/ to...

Irma Gonzales, on Google

I highly recommend New Sound Hearing Center in Bay City. I received excellent care from Janie Gonzalez concerning my hearing aides. I greatly appreciated her knowledge and professionalism. I will continue using this wonderful service for all my hearing aide needs.

Kathleen Seiferman, on Google

I don't mind saying that the people here and New Sound are very good at what they do. They've got the latest hi-tech equipment I've ever seen. I've been under their care for a number of years and have always received excellent service. A few years ago I went through...

M Vieira, on Google

Rechargeable Audible Hearing Aid was having battery issue, they got me in 40 minutes after I called and provided me with a loaner set till my aid is returned. They are helpful, accommodating & sensitive to those with hearing issues 🥰

Anna Zittle, on Google

Janie is so caring & patient when I bring my Mom for her appointments; Janie does an excellent job in explaining all procedures pertaining to Mom’s hearing aids and Lynette always works hard to get us appointments to fit our schedule. Thank you ladies, you are awesome!!!

Sylvia Sosa, on Google

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